Susan & lew Nelson

Susan & lew Nelson

First Choice

Philadelphia, PA

Score card

Responsiveness
92.0% Complete
4.6
Respect
88.0% Complete
4.4
Information
90.0% Complete
4.5
Condition
82.0% Complete
4.1
Pests
78.0% Complete
3.9
Safety
86.0% Complete
4.3
Social
80.0% Complete
4.0

Reviews

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4.0

100.0% Complete Responsiveness: 5.0
80.0% Complete Respect: 4.0
80.0% Complete Information: 4.0
80.0% Complete Condition: 4.0
60.0% Complete Pests: 3.0
80.0% Complete Safety: 4.0
80.0% Complete Social: 4.0

Family Run Business - Good Landlords

Posted over 1 year

Susan and Lew are great. They work together as a family to ensure the well-being of their tenants. Often times, they would even cut the lawn if we forgot to prevent us from getting fines from the city of Philadelphia.

Best thing: Lived near Temple's campus & amongst many students and older N. Philly residents..

Worst thing: No real issues. They were good.

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4.5

96.0% Complete Responsiveness: 4.8
100.0% Complete Respect: 5.0
100.0% Complete Information: 5.0
80.0% Complete Condition: 4.0
80.0% Complete Pests: 4.0
90.0% Complete Safety: 4.5
80.0% Complete Social: 4.0

Great, I highly recommend them!

Posted over 3 years

Very fair, responsive, and generally likable people. I have lived in one of their houses for 3 years now and have few complaints.

Best thing: Everything

Worst thing: Nothing

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4.1

90.0% Complete Responsiveness: 4.5
80.0% Complete Respect: 4.0
90.0% Complete Information: 4.5
70.0% Complete Condition: 3.5
80.0% Complete Pests: 4.0
90.0% Complete Safety: 4.5
80.0% Complete Social: 4.0

Responsive, reasonable, and accommodating.

Posted over 3 years

Susan and Lew are very responsive and friendly. They are also more than willing to accommodate anything you need and are very reasonable. I had a very good experience with them and would definitely recommend them.

Best thing: Everything

Worst thing: Nothing

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4.2

84.0% Complete Responsiveness: 4.2
94.0% Complete Respect: 4.7
88.0% Complete Information: 4.4
82.0% Complete Condition: 4.1
80.0% Complete Pests: 4.0
84.0% Complete Safety: 4.2
80.0% Complete Social: 4.0

Very Helpful

Posted over 3 years

Susan and Lew have been nothing but helpful upon moving here 3 years ago. They typically take care of issues that arise and make sure they are no longer arise. Susan and Lew are also very easy to reach and very personable people. The price is a little steep, but being so close to campus it was bearable. Overall I would definitely recommend them. Great landlords overall!

Best thing: Everything

Worst thing: Nothing

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4.2

90.0% Complete Responsiveness: 4.5
86.0% Complete Respect: 4.3
84.0% Complete Information: 4.2
80.0% Complete Condition: 4.0
80.0% Complete Pests: 4.0
86.0% Complete Safety: 4.3
80.0% Complete Social: 4.0

Responsive, Always Present, A bit pricey

Posted over 3 years

Susan and Lewis having been outstanding landlords to date. I've never had any qualms and they are (mostly Susan) quite easy to get a hold of. They work with you with any issue that may arise and are quick to respond. Sometimes preemptively handling all situations. If I had one problem it would only be the price. Having knowledge of the rent for some the neighboring student housing it's a tad pricey as well as taking into affect the neighborhood. All in all GREAT landlords and I'd definitely recommend them to others.

Best thing: Everything

Worst thing: Nothing

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4.6

96.0% Complete Responsiveness: 4.8
96.0% Complete Respect: 4.8
96.0% Complete Information: 4.8
100.0% Complete Condition: 5.0
80.0% Complete Pests: 4.0
96.0% Complete Safety: 4.8
80.0% Complete Social: 4.0

Sue and Lew from former tenant

Posted over 3 years

Good people, and the house was great upon move in. I think the rent is pretty high for the area but it is pretty close to campus.

Best thing: Everything

Worst thing: Nothing

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4.1

90.0% Complete Responsiveness: 4.5
86.0% Complete Respect: 4.3
90.0% Complete Information: 4.5
80.0% Complete Condition: 4.0
80.0% Complete Pests: 4.0
72.0% Complete Safety: 3.6
80.0% Complete Social: 4.0

Warm and Friendly

Posted over 3 years

They have done a great job in adhering to our needs over the past three years. The safety rating is more so related to the area of North Philly in which we live. What's been great is my landlords have been the least of my worries since I've been in school. They are very respectful and work with us to fix any issues we have.

Best thing: Everything

Worst thing: Nothing

+0